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Seminars
Jan 29 - Microsoft CRM Briefing BSP is offering a FREE CRM consultation! Call Bob Meehan at 516-466-0160 ext 129 |
Training Courses Jan 20 - Great Plains Financials Jan 28 - FRx Feb 04 - Great Plains Distribution |
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CEO's Message It's been a tough but successful year for Business Solution Partners. We've added some new clients, hired some new people, and eagerly jumped on-board the Microsoft CRM express train. As the year comes to a close, we're looking forward with great anticipation to an even more successful coming year. All of us at BSP wish you a great holiday season and a happy, healthy, and prosperous new year. David Smooha 516-466-0160 |
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BSP Product Focus: Microsoft Retail Management System
In May, Microsoft announced that it will offer an integrated retail point-of-sale (POS) solution for small to medium-sized retail businesses via its acquisition of Sales Management Systems Inc. Microsoft Business Solutions now offers a comprehensive business solution that integrates the QuickSell series of POS and Retail Management applications with its Great Plains financial applications, bringing a sophisticated yet easy-to-use and cost-effective offering to small and medium-sized retail businesses. (more) |
BSP Solution: Plan for CRM Success
Many of us have read recent industry analyst reports stating that a high percentage of CRM implementations have failed to meet the customer's expectation. A natural conclusion of these reports is that the application software is at fault. This is often not the case. In fact, CRM failures are usually the result of poorly planned implementations, rather than a problem with the technology or the underlying concepts of CRM. In many cases, implementation factors that determine the success of a CRM project include (1) adopting a customer-focused company culture, (2) engaging frontline employees (more) |
BSP Promotion of the Month BSP is offering a FREE CRM White Paper by Peppers and Rogers entitled "A CRM Blueprint: Maximizing ROI from your Customer-Based Strategy" To take advantage of this promotional offer, click on CRM White Paper Request Form to register or contact Bob Meehan at 516-466-0160 ext 129. |
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